The results of the latest Covenant Surgical Partners Patient Satisfaction Survey are in. With a response rate of 30% (which is well above the industry standard) 99% of patients surveyed would refer a friend or relative to a Covenant center. The survey consisted of 11 survey questions related to various topics ranging from the cleanliness and comfort of the facility to the confidence and trust they have in their physician. Compared to 2011 survey results, more patients rated their experience as Excellent in 10 of the 11 categories.
